ARTICLE 1 : SCOPE OF APPLICATION
The present general conditions of sale apply to all sales concluded through the website https://swords-anime.com/
ARTICLE 2 : ORDERS
The automatic registration systems are considered as proof of the nature and content of the order. sword-anime® confirms the acceptance of the order to the customer at the e-mail address that the customer has provided. The sale will be concluded as of the validation by Sword Anime of the payment of the order, i.e. the date of validation of the payment for orders paid online by credit card or the date of receipt of the payment by cheque. Sword Anime reserves the right to refuse or cancel any order from a customer with whom there is a dispute over payment of a previous order.
ARTICLE 3: AVAILABILITY OF ARTICLES
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the state of the stock at Sword Anime and of course at the suppliers.
To create our showcase and our sales catalog, we work with databases, enriched with information provided by our suppliers. This database contains more than a hundred articles, not all of which are stored in our reserves and our offer is then conditioned to the availability of the articles at the suppliers.
Only the definitive rupture of an article at our suppliers involves the suppression of this one of our offer of sale. In the other cases, a new order under a certain time remains possible.
When there is an unavailability on a product ordered, the customer is informed by e-mail or on the invoice of the products sent in the case of an order of several articles.
Deadline for delivery of the order: when placing the order and on the order acknowledgement, a delivery deadline is communicated to customers. It is calculated by adding the availability time of the longest product to the delivery time of the mode of transport selected by the customer.
From the placing of the order, to the shipment of it, the customer has the possibility to cancel his order.
Articles in pre-order: articles to be published are proposed on the site https://swords-anime.com/ in pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date may be changed at any time by the publisher, who is solely responsible for the marketing of its product.
In all cases, Sword Anime will endeavour, as soon as the final release date is reached, to ship the articles to customers who have reserved, up to the level of the stock provided by the publisher for the release date.
ARTICLE 4 : PRICES
The prices indicated in euros are considered net, excluding shipping costs. This price includes the price of the products, the handling, packaging and storage costs of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time of the recording of the order. All orders are invoiced in Euros and payable in Euros. Any customs duties or local taxes are the responsibility of the recipient.
ARTICLE 5 : SHIPPING COSTS
The shipping costs include a contribution to the preparation, packaging and postage costs. Think of grouping all your items on a single order. We will not be able to group two distinct orders and the shipping costs will be charged for each of them.
ARTICLE 6 : PAYMENT
You have several means of payment offering a maximum of guarantees of safety. You can pay :
- By bank or private card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form proposed during the ordering process (secure entry by SSL encryption), by informing the type of card, the number of your card without space between the digits, the control number (located on the back of your card) as well as the validity date.
- By PayPal payment
You have different payment methods and you can even benefit from payment facilities by credit card.
The payment is made on the secure bank servers of our partners. This implies that no banking information concerning you transits via the site https://swords.anime.com
The payment by bank card is thus perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank.
ARTICLE 7 : DELIVERY
We deliver to your home or to a relay point. The delivery time includes the preparation time of the parcel plus the delivery time. Sword Anime delivers worldwide. The buyer is notified by email of the different stages of the order's follow-up: preparation and delivery. Please note that during holiday periods, the processing time of our customers' orders may be extended to ensure the safety of the package and to avoid losses.
The delivery time includes the preparation time and the delivery by our carrier. The announced delivery time of 10 to 20 days is valid as of the reception by the purchaser of the email of the delivery of the order. The delivery time of (announced by the carrier) does not commit Sword Anime to a longer delivery time.
ARTICLE 8 : GUARANTEE - RETURNS - REFUNDS - RETRACTION
The articles supplied by https://swords-anime are new and guaranteed against any defect. They are identical to those of the traditional trade and come from the whole of the publishers and suppliers referred.
If an article is defective or not in conformity, the purchaser has 15 working days, as from the reception of the articles, to ask for an exchange or a refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or holiday, it is extended to the next business day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by all possible accessories, instructions and documentation (in its original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to email@example.com (description and photos attached).
In case of exercising the right of withdrawal, sword anime is obliged to reimburse the sums paid by the customer, free of charge, with the exception of the return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).
The return shipping costs remain at your charge.
In case of refund, we guarantee that it is made within 14 days or less from the date of receipt of the returned package. No cash on delivery will be accepted, whatever the reason.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the products to the benefit of the purchaser, will be carried out only after complete payment of the price by this last, and this whatever the date of delivery of the aforementioned products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Sword Anime is the producer and owner of all or part of the databases that make up this site. By accessing this site, the customer acknowledges that the data comprising it is legally protected, and agrees not to extract, reuse, store, reproduce, represent or retain, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or a substantial part, qualitatively or quantitatively, of the content of the databases appearing on the site that he/she accesses.
ARTICLE 11: RESPONSIBILITY
The descriptions of the products present in the databases of https://swords-anime.com have been entered according to the information provided by the publishers. Sword Anime is not responsible for the content of the works and cannot be held liable to the purchaser. Sword Anime cannot be held responsible in case of force majeure (strike, flood, fire...).
The products offered are in accordance with the Hong Kong law in force. Sword Anime declines all responsibility if the delivered item does not respect the legislation of the country of delivery (censorship, ban on a title or an author...). Sword Anime is not responsible for the content of sites to which hyperlinks may be made from its own site.
ARTICLE 12: APPLICABLE LAW
All the clauses contained in the present general terms and conditions of sale, as well as all the purchase and sale operations referred to herein, shall be governed by the law of Hong Kong.
ARTICLE 13 : ACCEPTANCE OF THE PURCHASER
The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge of them, and gives up, of this fact, to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase entraining acceptance of the present general conditions of sale.
The present conditions can be modified at any time without prior notice by Sword Anime. The general sales conditions were updated on January 1st, 2020.
THE SALE OF KATNA TO MINORS IS FORBIDDEN AND WILL NOT BE CARRIED OUT